cybet Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and cybet ("cybet," "we," "us," or "our"), the operator of the online gaming platform accessible at cybet.one. These Terms govern your access to and use of the cybet website, mobile platform, games, sportsbook, and all related services (collectively, the "Platform").

By registering a cybet account, accessing the Platform, or placing any wager, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree with any part of these Terms, you must not use the cybet Platform.

cybet operates under the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). These Terms are intended to comply with all applicable Philippine laws and regulations governing online gaming and sports betting.

2. Eligibility

2.1 Age Requirement

You must be at least 21 years of age to register and use the cybet Platform. This age requirement is mandated by Philippine gaming regulations. cybet strictly prohibits underage gambling. By registering, you represent and warrant that you are 21 years of age or older.

2.2 Geographic Eligibility

The cybet Platform is intended for use by residents of the Philippines. It is your responsibility to ensure that online gaming is legal in your jurisdiction before registering. cybet reserves the right to restrict access from jurisdictions where online gaming is prohibited.

2.3 Excluded Persons

The following persons are not eligible to register or use the cybet Platform:

• Persons under 21 years of age
• Persons who have voluntarily self-excluded from cybet or any other PAGCOR-licensed platform
• Employees, contractors, and immediate family members of cybet and its affiliated companies
• Persons who have been excluded by court order or regulatory directive
• Persons acting on behalf of any of the above

3. Account Registration

3.1 Registration Requirements

To use the cybet Platform, you must register a personal account by providing accurate, complete, and current information including your full legal name, date of birth, Philippine mobile number, email address, and a valid government-issued ID number. You agree to keep this information up to date at all times.

3.2 One Account Policy

Each individual may hold only one (1) cybet account. Opening multiple accounts — whether under the same or different names — is strictly prohibited. cybet reserves the right to close all duplicate accounts and forfeit any balances held therein.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your cybet account credentials, including your password and any one-time PINs (OTPs). You must not share your login details with any third party. cybet will never ask for your password via chat, email, or phone. You agree to notify cybet immediately if you suspect unauthorized access to your account.

3.4 Know Your Customer (KYC)

cybet is required by Philippine law to verify the identity of all players before processing withdrawals. You may be required to submit copies of a valid government-issued ID (such as a Philippine passport, driver's license, SSS ID, or UMID), proof of address, and proof of payment method ownership. Failure to complete KYC verification may result in withdrawal delays or account suspension.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

cybet accepts deposits and processes withdrawals via the following Philippine payment methods: GCash, PayMaya, BPI, BDO, Metrobank, and 7-Eleven. All transactions are denominated in Philippine Peso (₱). cybet does not accept cryptocurrency or foreign currency transactions.

4.2 Minimum Deposit

The minimum deposit amount on cybet is ₱100. There is no maximum deposit limit, though cybet reserves the right to apply transaction limits in accordance with AML regulations and PAGCOR guidelines.

4.3 Withdrawal Processing

Withdrawal requests are processed within one (1) to three (3) business days, subject to completion of KYC verification. GCash and PayMaya withdrawals are typically processed within minutes once approved. Bank transfers to BPI, BDO, and Metrobank may take up to three (3) business days depending on the receiving bank's processing schedule.

4.4 Withdrawal Conditions

• Withdrawals may only be made to a payment method registered in the same name as the cybet account.
• Players must have completed KYC verification before their first withdrawal.
• Bonus funds are subject to wagering requirements before they may be withdrawn. See Section 5 for details.
• cybet reserves the right to request additional documentation before processing any withdrawal.
• Withdrawals will be declined if the account has an active fraud investigation or unresolved dispute.

4.5 Anti-Money Laundering

cybet complies fully with Philippine Anti-Money Laundering Act (AMLA) requirements. Suspicious transactions will be reported to the Anti-Money Laundering Council (AMLC) as required by law. cybet reserves the right to freeze accounts and withhold funds pending investigation where AML concerns arise.

5. Bonuses & Promotions

5.1 General Bonus Terms

cybet offers various bonuses and promotions to eligible players from time to time. All bonuses are subject to the specific terms published alongside each promotion, as well as these general bonus terms. In the event of any conflict, the specific promotion terms take precedence.

5.2 Wagering Requirements

Unless otherwise stated, all bonus funds awarded by cybet are subject to a wagering requirement before they may be withdrawn. The applicable wagering multiplier will be stated in the specific promotion terms. Wagering requirements must be met within the validity period specified for each bonus. Unused bonus funds expire at the end of the validity period.

5.3 Bonus Eligibility

Bonuses are available to eligible registered players only. cybet reserves the right to exclude any player from a promotion at its sole discretion, including where cybet suspects bonus abuse, collusion, or any form of fraudulent activity. Players who hold multiple accounts are not eligible for any bonus.

5.4 Bonus Abuse

cybet actively monitors for bonus abuse, including but not limited to: opening multiple accounts to claim the same bonus, using automated betting strategies to meet wagering requirements with minimal risk, and coordinating with other players to exploit promotional terms. Where bonus abuse is detected, cybet reserves the right to void the bonus, cancel any associated winnings, and suspend or close the account.

6. Gameplay Rules

6.1 Game Availability

cybet offers a range of games including live casino games (Color Game, baccarat, roulette, blackjack), slot games, bingo, and sports betting. Game availability may vary and cybet reserves the right to add, modify, or remove games from the Platform at any time without prior notice.

6.2 Minimum and Maximum Bets

Each game on the cybet Platform has its own minimum and maximum bet limits, which are displayed within the game interface. cybet reserves the right to modify bet limits at any time. Players are responsible for reviewing applicable limits before placing wagers.

6.3 Malfunction Policy

In the event of a technical malfunction, software error, or connectivity failure during gameplay, cybet reserves the right to void affected bets and return stakes to the player's account. cybet's decision in such matters is final. No compensation will be paid for losses arising from technical malfunctions beyond the return of the original stake.

6.4 Sportsbook Rules

Sports betting on cybet is subject to the specific rules applicable to each sport and market, which are published within the sportsbook section of the Platform. In the event of a dispute regarding the outcome of a sporting event, cybet will rely on official results from the relevant governing body (e.g., PBA, FIBA, UFC, or the relevant boxing commission).

7. Prohibited Conduct

The following conduct is strictly prohibited on the cybet Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to the relevant Philippine authorities:

• Fraud and Misrepresentation: Providing false registration information, impersonating another person, or misrepresenting your identity in any way.
• Underage Gambling: Attempting to register or play if you are under 21 years of age, or allowing a person under 21 to use your account.
• Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market.
• Cheating and Hacking: Using software, bots, scripts, or any other automated means to interact with the Platform or gain an unfair advantage.
• Money Laundering: Using the cybet Platform to launder money or conduct any transaction that violates the Philippine Anti-Money Laundering Act.
• Chargebacks: Initiating unauthorized chargebacks or payment reversals with your bank or payment provider.
• Abuse of Staff: Using threatening, abusive, or offensive language toward cybet support staff or other players.
• Exploitation of Errors: Deliberately exploiting software errors, pricing mistakes, or system vulnerabilities for financial gain.

8. Responsible Gaming

cybet is committed to promoting responsible gaming among all players in the Philippines. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal harm.

8.1 Player Tools

cybet provides the following responsible gaming tools, accessible from your account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your cybet account.
• Loss Limits: Set limits on the maximum amount you are willing to lose within a defined period.
• Session Time Limits: Set a maximum duration for each gaming session, after which you will be automatically logged out.
• Reality Checks: Receive periodic notifications reminding you of how long you have been playing and how much you have wagered.
• Self-Exclusion: Voluntarily exclude yourself from the cybet Platform for a defined period (30 days, 90 days, 6 months, 1 year) or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Cool-Off Period: Take a short break from gaming for 24 hours, 48 hours, or 7 days without permanently closing your account.

8.2 Age Verification

cybet employs robust age verification procedures to prevent underage gambling. All players must be 21 years of age or older 21+ in accordance with Philippine gaming regulations. If you are concerned that a minor may have access to your cybet account, please contact our support team immediately.

9. Privacy & Data

cybet collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By registering a cybet account, you consent to the collection and processing of your personal data as described in our Privacy Policy.

cybet will not sell, rent, or share your personal data with third parties except as required by law, as necessary to provide the Platform services (e.g., payment processors, KYC verification providers), or as described in the Privacy Policy. All data is stored on secure servers with industry-standard encryption.

10. Intellectual Property

All content on the cybet Platform, including but not limited to the cybet logo, brand name, website design, game graphics, software, text, and promotional materials, is the exclusive intellectual property of cybet or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the cybet Platform without the prior written consent of cybet. Unauthorized use of cybet intellectual property may result in legal action.

11. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, cybet's total liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total amount deposited by you into your cybet account in the thirty (30) days preceding the event giving rise to the claim.

cybet shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the Platform, even if cybet has been advised of the possibility of such damages.

cybet does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the Platform at your own risk.

12. Termination

12.1 Termination by cybet

cybet reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, where cybet reasonably believes that the player has violated these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the Platform. Upon termination for cause, cybet may forfeit any bonus balances and withhold withdrawals pending investigation.

12.2 Termination by Player

You may close your cybet account at any time by contacting our support team via live chat or email. Before closing your account, any pending withdrawals will be processed in accordance with standard withdrawal procedures. Closing your account does not affect any legal rights or obligations that arose prior to closure.

13. Disputes

13.1 Dispute Resolution Process

If you have a dispute regarding any transaction, game outcome, or account matter, you must first contact cybet's customer support team via live chat or email at [email protected]. cybet will investigate all disputes and provide a written response within five (5) business days.

13.2 Escalation

If you are not satisfied with cybet's resolution of your dispute, you may escalate the matter to PAGCOR, the regulatory body governing online gaming in the Philippines. cybet will cooperate fully with any PAGCOR investigation or mediation process.

13.3 Governing Law

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines. The parties submit to the exclusive jurisdiction of the courts of the Philippines.

14. Amendments

cybet reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email notification or a prominent notice on the Platform at least seven (7) days before the changes take effect, except where immediate changes are required by law or regulatory directive.

Your continued use of the cybet Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using the Platform and may close your account in accordance with Section 12.2.

15. Contact

If you have any questions about these Terms & Conditions, or if you need assistance with your cybet account, please contact our support team through any of the following channels:

• Live Chat: Available 24/7 via the cybet Platform
• Email: [email protected] (response within 1 hour, Philippine Time)

For regulatory matters, you may also contact PAGCOR directly through their official channels. cybet's support team can provide guidance on how to reach PAGCOR if required.